FAQ
What types of apparel do you offer?
Stylative specializes in a curated collection of trendy and comfortable apparel, including standout pieces like oversized t-shirts. Our clothing is designed to blend comfort with contemporary streetwear aesthetics, making it suitable for various casual occasions.
How can I determine my size when ordering?
To ensure the best fit, we recommend referring to our size guide available on the product pages. This guide provides detailed measurements for each size, allowing you to select the most appropriate option based on your personal measurements.
What is your return policy?
We have a 10-day return policy. You may request a return within 10 days of receiving your item, provided it is in the same condition as received, unworn, with tags, and in its original packaging. To initiate a return, please contact us at care@stylative.com.
How long does shipping take?
Our standard dispatch time is 2-3 days, with delivery typically taking between 6-12 days. Please note that delivery times may vary based on your location and any potential delays in the shipping process.
Can I exchange an item?
We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.
What should I do if my item is damaged or incorrect?
If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.
Are there any items that cannot be returned?
Yes, certain items are non-returnable, including those purchased under special offers or sales, as well as perishable goods, custom products, and personal care items. If you have questions about a specific item, please reach out to us.
How will I know if my return has been approved?
Once we receive and inspect your return, we will notify you regarding the approval status. If approved, you will be refunded to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.